Refunds & Exchanges

We will notify you once we’ve received and inspect your return. The items must be in the same condition as you received it. We will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Remember, it can take some time for your bank or credit card company to process and post the refund so, please allow us 2-3 busines days to process your return.

The fastest way to ensure that you get the item or items you need on time, is returning the items you have; and once the return is accepted, make a separate purchase for the new item. The item should be in the original package, with tag and in the same condition as you received.

Although extremely rare, some people are allergic to the metals and finishes commonly used in making jewelry. It is the responsibility of the consumer to be aware of any allergies reactions he or she may have to metals (gold, silver, etc.) or the oxidation applied to metals (liver of sulfur) prior to making a purchase. Because there is no way for us to know the medical history of our customers, GOODIES COLLECTIONS BY J&F will not be held liable for any allergic reactions that may occur because of wearing the jewelry sell in our store.